IT support over the Summer

Friday 23 July 2021

Chromebook Support Over the Summer Holiday Period 2021

Dear Parents and Carers,

If you have been issued with a Chromebook by Ark Oval Primary Academy and are experiencing faults or require additional support during the Summer holiday period please email the address below:

devicesupport21@arkonline.org

Please include the following in the email:

>child’s full name;

>that they are a pupil at Ark Oval Academy; and

>a detailed description of the issue.

The team will aim to contact yourself at their earliest and resolve any issues as quickly as possible.

Please note that this mailbox will be CLOSED on the 5th September and an alternative method to report faults will be communicated.

Thank you